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Credits and memberships explained

Understand permanent credits, monthly allowances and expiry before choosing how to pay for template downloads.

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Choose according to how often you download

Permanent credit packs suit occasional downloads: purchased credits do not expire. Memberships provide a monthly allowance for regular use. Compare the current prices and allowances on the pricing page; the credit cost of each design is shown on its template page. Memberships do not grant commercial-use rights for downloaded designs or access to an AI editor. The DIY tools are still marked Coming Soon.

Know when credits arrive and expire

Membership credits are issued monthly, including on annual plans; an annual payment does not release the whole year's allowance at once. Each allowance expires at the end of its credit period. The service spends the membership credits with the earliest expiry first, then permanent purchased credits. Check the dates and balances in your account rather than assuming unused monthly credits roll over.

Check the payment and renewal terms

Memberships paid by card in USD renew automatically through Stripe, monthly or annually as selected. CNY memberships paid with WeChat Pay or Alipay are fixed-term and do not renew automatically. Available methods appear at checkout. Cancel automatic membership renewal through billing management before the next renewal; cancellation takes effect at the end of the paid period. Direct plan changes are currently unavailable. Check the final amount, currency and any tax before paying.

FAQ

Can I withdraw purchased credits?

No. Purchased credits pay for downloads and cannot be withdrawn or transferred. Creator earnings are a separate balance with their own withdrawal requirements. Refunds or disputes can revoke related credits; amounts already spent may become credit debt.

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